Chatbot Use by Patients Seeking Urogynecologic Consultation: A Randomized Trial
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The authors aimed to investigate the impact of an AI chatbot on patient decisional conflict during initial urogynecology visits. In a randomized trial involving 125 patients, they found that using the chatbot before or after the visit did not significantly alter decisional conflict, understanding of diagnosis, or visit satisfaction. The study suggests that while chatbot use is becoming more common, it may not yet effectively enhance patient-centered decision-making in urogynecology.
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