Understanding Key Stakeholders' Perspectives Towards Artificial Intelligence in Home Care Work
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The authors aimed to explore the perspectives of home health aides (HHAs) and other key stakeholders regarding the deployment of AI technologies in home care work. Through qualitative interviews with 43 participants, they identified both the potential benefits of AI—such as enhancing patient care and improving organizational efficiency—and significant risks, including the erosion of patient-provider relationships and challenges related to data privacy and AI literacy. The findings emphasize the necessity for inclusive governance frameworks to ensure that AI adoption enhances care quality and supports the workforce.
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