"We Talk About Everything": Experiences with Digital Health Communication in Palliative Care
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The authors aimed to assess patient and caregiver experiences with digital communication tools in outpatient palliative care. Through qualitative interviews, they identified key themes, including the distinct roles of video and in-person visits, the potential for building trust via video, and the high engagement with patient portals despite usability challenges. The findings suggest a need for a flexible approach to care and advocate for improved digital tool usability and permanent telehealth extensions.
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