Experience and impacts of violence and abuse by patients towards general practice staff

The authors aimed to explore the direct and indirect experiences of violence and abuse faced by general practice staff from patients and the public, as well as the perceived impacts on their well-being and practice. Through qualitative interviews with 23 general practice staff members, they identified six key themes related to these experiences and their consequences, highlighting the profound effects on staff safety, personal lives, and clinical services. The study underscores the need for addressing the pervasive issue of violence in general practice settings.