August 6, 2026 · Family practice · DOI: 10.1093/fampra/cmag062

Expert-informed and stakeholder-reviewed interprofessional triage model for primary care practices: a mixed-method study

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The authors aimed to develop a modified triage model for primary care practices that incorporates advanced practice nurses and other health professionals, addressing the limitations of traditional physician-centric triage systems. Through a mixed-method study involving expert input and stakeholder review, they found that the new model could enhance patient allocation and improve access to care. The study highlights the potential for a more systematic approach to triage that better reflects the diverse capabilities of healthcare teams in primary care settings.

Maya Zumstein-Shaha, Tanja Siegenthaler, Cécile JeanRichard, Charlotte Müller, Sophie Karoline Brandt

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