Impact of Artificial Intelligence-supported Triage Systems on Emergency Department Management: A Comparison of Infermedica, Emergency Severity Index, and Manchester Triage System

This study aimed to evaluate the effectiveness of an artificial intelligence-supported triage system compared to traditional methods, specifically the Emergency Severity Index and the Manchester Triage System, in managing a high-volume emergency department. The findings indicated that the AI-supported system resulted in significantly lower in-ED mortality and complication rates, as well as higher patient satisfaction, although the study's single-center design and short observation period limit the generalizability of the results.