Development of a Mobile Application for EMS Treatment Protocols Based on a Human-Centered Design Approach

The authors aimed to develop a mobile application that enhances the accessibility and usability of emergency medical services (EMS) treatment protocols by employing a human-centered design (HCD) approach. By engaging stakeholders throughout the design process, they identified key features that would facilitate real-time decision support and training for EMS clinicians, ultimately improving patient care. The resulting application prototype includes rapid access to treatment protocols, quick reference guidelines, and just-in-time training resources tailored to the needs of EMS professionals.