Association Between Emergency Department Undertriage or Overtriage With Timeliness of Care and Patient Outcomes
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The authors aimed to investigate the relationship between emergency department (ED) mistriage—both undertriage and overtriage—and its impact on the timeliness of care and patient outcomes. Their analysis of over 5 million ED encounters revealed that mistriage was linked to small delays in care, with undertriaged high-acuity patients experiencing an 8-minute delay and overtriaged low-acuity patients facing a 3-minute delay and longer ED stays. The findings highlight the importance of accurate triage to improve patient care and outcomes.
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