June 23, 2026 · Emergency medicine journal : EMJ · DOI: 10.1136/emermed-2024-214212

Concordance between an artificial intelligence self-triage programme and physical triage

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The authors aimed to evaluate the concordance between the Dutch National Triage Standard (NTS) and an artificial intelligence (AI) self-triage program in emergency departments. Their findings indicated a slight agreement between the two methods, with the AI program showing a tendency to overtriage and undertriage in some cases, while also identifying more patients with serious clinical outcomes. They concluded that although the AI triage demonstrated potential for improved urgency classification, further refinement and validation are necessary before its implementation in healthcare settings.

Maaike Wempe, Frits Holleman, Michiel Schinkel, Michiel Gorzeman

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