Who are we listening to? A Systematic Scoping Review of Surveys Exploring Patient Satisfaction, Care Experience, And Access to Primary Care Services

The authors aimed to identify validated surveys used to evaluate the quality of primary care services and assess their design for underserved populations. Through a systematic review of global literature, they found that only 30% of the identified surveys were tailored to these populations, highlighting a significant gap in understanding the unique challenges faced by socially disadvantaged groups in accessing primary care. This lack of equity-focused survey items may hinder efforts to improve care for those most in need.